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Incompetent Utility Companies
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On 27 Feb 2013 at 9:01pm Country Boy wrote:
Two examples of the incompetence of utility companies.
Last autumn I tried switching from EDF to Scottish Power for my electricity. By Christmas nothing had happened so several phone calls later, I found out that they had switched my neighbour instead without her knowledge!
Secondly, last year I had a new water supply laid. One of the conditions was that I had to have a meter fitted. For the last six months I have been careful to not waste any water. Yesterday I got a bill which stated I was on an un-metered supply. A quick phone call confirmed that was the case - they had forgotten to install a meter!
Multiply my experience by all the utility customers throughout the country and there must be enormous scope for efficiency savings.


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