On 10 Sep 2010 at 10:56pm Brixtonbelle wrote:
When a shop, office, public institute advertise their opening times, I expect those places to be open within those times. I certainly don't expect to be turned away at ten minutes before closing because the person on duty wants to go home early. Is it a new trend ? Or is it a Lewes thing ? Don't people want to maximise their customers or provide the best service possible ?
On 10 Sep 2010 at 11:15pm Regular wrote:
Have to be a bit more specific Brixtonbelle....
On 10 Sep 2010 at 11:25pm Just a Thought wrote:
Well maybe the 'person on duty' had a family emergency or any number of other things to attend to. Or maybe she saw you coming and thought she'd rather stick needles in her eyes than spend five minutes in ypur company.
On 11 Sep 2010 at 12:26am Winterbourne Wanderer wrote:
Ooh back in the knife drawer miss catty
On 11 Sep 2010 at 12:38am SAR wrote:
I so agree Brixtonbelle. I hate it when shops let their shutters down couple of minutes beforehand. It's just rude.
On 11 Sep 2010 at 6:56am Pedant wrote:
I worked in a library once. On late evenings we got paid to 8pm. The library closed at 8pm. We often wondered how we were supposed to get the public to leave at 8pm (and they wouldn't leave earlier), switch the lights off at 8pm, do the security check at 8pm, and lock up at 8pm. Perhaps things would be easier if workers were paid 10 minutes or so passed closing time.
On 11 Sep 2010 at 6:57am Pedant wrote:
Pedant hangs head - 'past'.
On 11 Sep 2010 at 10:08am jrsussex wrote:
Pedant has the solution. My staff (in the licensed trade) were all paid for 30 minutes following the end of drinking up time. All employers should do something similar, work out how long it takes to close the business/secure it and pay staff for that length of time. It may be that not all staff are needed to close down the business so just pay the number required and let the others go home immediately the terminal hour is reached.
People who work do so for the salary/wage they received, nobody should be expected to work free of charge, the very concept is ridiculous.
On 11 Sep 2010 at 10:22am Nina wrote:
What i hate just as much is "back in 5 minutes" signs which have no time on them !!!
On 11 Sep 2010 at 5:20pm Brixtonbelle wrote:
sadly the worst offender was an nhs hospital, closing the unit early. to add insult to injury (no pun intended), we were told to turn up before closing time in future !!
When it's a fish and chip shop or other business i just think 'f... you, i won;t return'.
A bit different of you have no choice but to use a public service.
A agree pedant and jr sussex, people need to be paid for the hours they work, not just the opening hours and be expected to stay on after to clear up etc.
On 11 Sep 2010 at 7:47pm jrsussex wrote:
I don't want to make myself out to be the world's best guv'ner but one of my staff has reminded me that I also paid them from 15 minutes before their start time, which I did but had forgotten. The reason was that in a pub when staff are changing, by either going or just starting, it is essential that the incoming staff are behind the bar on time serving and not still hanging up their coats/handbags/hair/make-up or whatever.
On 11 Sep 2010 at 10:51pm mich wrote:
what i hate just as much is people who go anal over "back in 5 mins"signs sorry but i dont time myself when i go to the lav...... just take it as 5 mins from when you arrive or should i just put a aign up saying "gone for a pi$$ be back soon"? 
On 12 Sep 2010 at 9:30am Grunge wrote:
@ mich - just don't make it half an hour or you'll lose custom.
On 12 Sep 2010 at 8:01pm Brixtonbelle wrote:
if you are open until a stated time then stay open till that time and then tell said customer you are closing. I wouldn't be offended. My gripe is place closing early than adverstised and then being blamed for turning up at ten minutes before closing. You're either open for business/ service or you're not, but how can any shopkeeper complain about a customer turning up in opening time ?
On 16 Sep 2010 at 10:13pm Peter B and Ex Boon wrote:
Brixtonbelle you are so very right, had the same argument at Fort.... a few months ago, missed them by half a minute and they shut the door in my face! Well I went to the top, CEO etc Arrive now with 1 minute to spare and they are very willing to serve me. Hope your well, B Belle x Peter