On 5 Sep 2011 at 4:11pm Jason wrote:
Warning to anyone shopping at Bone for Women in Lewes that they won't let you return even non-sale items in this shop and they don't tell you until it's too late.
I bought an expensive cardigan with my wife on Saturday and tried to return it today as its not right after all and unlike any other shop I've bought from they refuse to give me a refund and the woman was rather brusque about it. We won't go there again.
On 5 Sep 2011 at 9:40pm the old mayor wrote:
You even actually said 'I BOUGHT a cardigan (expensive or not) Then admit your wife agreed to the purchase. Then merely change your mind. Do you both need a minder ?
Obviously you do as it's quite a habit if every other shop caters for you.
On 5 Sep 2011 at 10:16pm Chav wrote:
You bought a cardigan. Are you Phil in disguise?
On 5 Sep 2011 at 11:49pm ADT wrote:
Not sure about that, sounds like it's against statutory rights. I'd look into it. They will probably only give you a credit note though.
On 6 Sep 2011 at 7:37am Annette Curtin-Twitcher wrote:
I bought a shirt in the men's shop for my OH earlier this year. I explained it was a birthday present and asked if I would be able to return it if he didn't like it. The man said of course he would, and that he'd give me a refund if that turned otu to be the case. He was very helpful, too.
The shirt was fine, so never needed to test the goodwill of the owner though.
Anyone else remember that their women's shop was initially called "Bone Her" ? Always made me chuckle.
On 6 Sep 2011 at 8:53am Winterbourne Wanderer wrote:
I don't think any shop is obliged to give you a refund if you just change your mind about something; they don't even have to give you a credit note. Of course a lot of shops do because it is good customer relations. I think they are only legally obliged to give refunds if there is something wrong with the item.
On 6 Sep 2011 at 12:18pm Independent Thinker wrote:
Under distance selling regulations, you have 7 days to return an item for a refund, but if bought in person in a bricks and mortar shop, you have no automatic right to a refund or exchange unless the item is faulty, or not as described. If in doubt about buying something, particularly in a small or independent shop, always ask what the returns policy is. That's what I do. Some will be happy to take it back. Others will allow an exchange but no cash refund. And others will ask you to just be sure it's what you want.
On 6 Sep 2011 at 2:40pm I dont live in lewes... wrote:
Dearest CHAV/ Me buy a cardigan? Christ those were the days. Can't afford to park in Lewes let alone shop there. Let me tell you it's a struggle running the hot tub on my pension let alone buy clothes. Still... when the 4Kws of solar panels are installed next week that'll help. Bloody government... giving it all away to those that breed like rabbits and can't be arsed to work.
And the local coucillors are either on twitter or chucking sheet at each other. What is it?
"Lest we forget"?
They have.
P*ss takers all.
Is it time for one of me blue pills Nursie?
PhilX
On 7 Sep 2011 at 10:52am Spartacus wrote:
"Bone her" finar, ooh er! It was only called that for a day or so but I still giggle like a child every time I walk past. Something I always point out to visitors, I'd forgive them anything just for that spectacular double entendre. Joyous!
On 7 Sep 2011 at 11:24am Annette Curtin-Twitcher wrote:
Spartacus, do you also snigger at the tv ad for the "Dyson ball cleaner"?
I often wonder how many emails they've had complaining that it doesn't seem to come with an appropriate attachment for the purpose.
On 7 Sep 2011 at 1:23pm Dick wrote:
ACT, "Ooh, you are awful"
On 7 Sep 2011 at 5:19pm Spartacus wrote:
"Dyson Ball Cleaner", don't start me off, I think it all started with "Brains' Faggots" back in the 80s
On 7 Sep 2011 at 9:37pm Tina wrote:
The lady that owns bone is stuck up her backside. Avoid the shop like the plague. Badger the shop in Brighton (Bond Street) do the same designer clothes but a hell of alot cheaper. Oh and they do refunds if your unhappy with the product! AVOID BONE