On 27 Nov 2017 at 9:37am Kevin wrote:
Sorry to turn to a difficult topic for many, but having gone through the disruption, is anyone clear on how and when the service will become available? I'm currently paying over the odds for Sky, not wanting to take out a contract - as i assume that Virgin will be better (big assumption i know). But given my current flaky broadband and Sky losing rights to many shows - and a marginal preference for Branson over Murdoch, I'm keen to shift.
So does anyway have the service / know when the service will be forthcoming. Ive googled but can't seem to find anything vaguely concrete.
On 27 Nov 2017 at 9:57am wanderer wrote:
Over in landport I've had it for 3mths superb service .never going back to overpriced sky and they have tried to tempt me back with 50% off
On 27 Nov 2017 at 10:29am Harry wrote:
I was wondering the same. Over six months since they ran a fibre to a box outside my house and still no service available.
On 27 Nov 2017 at 10:47am Deja Vu wrote:
I've had it outside for 6 months and didn't bother changing, it's about a £2 saving and you lose Sky Atlantic (which does have a fair few programs we watch on it). When I called Sky they gave a discount that took it well below anything Virgin were offering anyway.
On 27 Nov 2017 at 11:36am Bongo wrote:
A Virgin salesman came round our flats asking if we were interested, then suddenly said that the flats were not on the list to be made live. Apparently, it's too much effort to connect the flats to the junction box in the pavement when it means digging through a huge bank. BT managed it, not sure why Virgin can't do the same. Anyways, I got a good deal with EE, and I'm happy with my faster BB!
On 27 Nov 2017 at 12:49pm Red Herring wrote:
I've had it a few months at pay about £89 a month for everything apart from Sky Movies. It's good, but the effect of the speed is overstated. I get 200mbs (independently measured) - I was getting 70mbs on BT Infinity and you don't really notice the difference. BT offered me a massive reduction to stay, so even if you don't want Virgin, phone your provider and threaten to leave, they will do anything to keep you.
On 27 Nov 2017 at 12:55pm Eric C wrote:
My neighbour has it. It's rubbish. Fast but always disconnecting. He wishes he had never changed.
On 27 Nov 2017 at 12:56pm Steve wrote:
So do we know who gets it and who doesn't? Landport is a yes. Can anyone explain if there is any logic or timetable?
On 27 Nov 2017 at 1:28pm Deja Vu wrote:
I will also add that if you think Virgin caused disruption wait until you get your gas mains redone...
Total nightmare compared to the virgin installation, roads frequently blocked (and they all stand there and watch you drive down them without warning you) or closed, workmen parked from 7:30am until gone 10pm some nights, pavements being dug up (with and without being closed), large sections of street fenced off for them to store machinery, roads closed overnight while they're not working.
10x more disruption the Virgin installation.
On 27 Nov 2017 at 2:10pm Annette Curtin-Twitcher wrote:
Thanks for the warning, Deja Vu.
I was pretty pissed off to get a letter saying that they'll be digging up our roads again early next year to do gas main work, barely a year after Virgin contractors made an unholy racket 11 hours a day, 7 days a week.
I wouldn't get Virgin on principle, I was so hacked off with them. We don't have Sky either, the only non-Freeview thing we watch is MotoGP and the cheapest way to get that is with BT.
Plus I've been boycotting Murdoch and all his works since about 1981, and see no reason to stop now!
On 27 Nov 2017 at 3:50pm Milling around wrote:
I've thought about switching but the reports of how often it drops out are concerning, plus since Virgin got installed, my Sky speed has gone from a steady 50mbs odd up to around the 100mbs mark on Fibre Pro and I don't really need the extra speed just yet.
On 27 Nov 2017 at 4:22pm wanderer wrote:
had one fault which was down to the ground installer of the optic and they reported the fault to me and which i knew nothing of and everything was still superb.
gave me text information and then they fixed the so called fault with minimal disruption ie 15mins ..really great and the tv pictures are superb compared to newer sky 1tb box .the v6 outputs 2160 so pictures are sharp even on standard channels .100mb fibre and basic tv pack £35pm compared to £60 on sky im happy
On 27 Nov 2017 at 5:12pm Red Herring wrote:
My old Freesat HD kit was getting to the end of its life – the satellite dish was corroded – so dropped out in snow or very heavy rain or wind.
I only got BT TV HD for MotoGP, but was still plagued with drop-outs, new modems, new internals external wiring, and of course endless calls – none f which fixed it - when Virgin phoned I jumped as not only were they cheaper than the BT package, but also cable is just "neater".
There were two installation teams – one did the cable to the house (very neatly digging a trench across the garden that you would never know is there), then another chap came and did all the internal stuff. Both were very professional, fast and tidy and I’ve had no problems at all – no drop-puts, breaks in service, nothing - and of course, they show BT Sport so I can still watch my beloved MotoGP.
On 27 Nov 2017 at 6:33pm Bert wrote:
Had them come round our house and told them we'd sign up when they restored the pavements to how they were before they did their work. Still waiting.
On 27 Nov 2017 at 9:44pm Old Malling wrote:
We’re still waiting in Malling.
On 29 Nov 2017 at 1:27pm wanderer wrote:
Like many have said wait until the gas gang arrives then you will see how bad it gets .they full in holes with concrete and leave 2" for tarmac which means as soon as the water gets under it and freezes it'll peel up leaving large sections missing ..
Nevil I've heard your next in line