Lewes Forum thread

Go on, tell 'em what you think

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Third time lucky?

On 3 May 2010 at 12:49pm theintrepidfox wrote:

Is it just my orders or has the Shanaz become a bit sloppy recently? I always liked to eat in or order from them but must say that it requires some skill to screw two orders in a row. Lost delivery driver (other side of town!), wrong naan, missing papadoms, cold food, and a tastless watery chicken chatt etc.. When I called at the first occassion they didn't even attempt to put it right on the night but gave me a full refund next day. Went to bed hungry. The second time, they knew thay had already screwed up, I got a luke warm apology and had to battle for a £5 credit. Not very clever considering the amounts of money I left with them and would have in the future. Good food is not everthing (when they get it right). Think it's time to go somewhere else.

On 4 May 2010 at 7:07pm supporter wrote:

are we really bothered? why keep starting new threads on your complaints.

On 4 May 2010 at 8:51pm theintrepidfox wrote:

I'm just asking a valid question whether anyone else feels that they have gotten a bit sloppy recently. If you were about to spend £45 of your money and looking forward to a relaxing eve you would be glad when someone told you better not to bother.

On 5 May 2010 at 4:53am Jj wrote:

Stop going there mate! Don't bitch bout, iv been going there every week for the last 2months, ain't had a prob yet. From wat u say u got 30 quid back, dats cheap food even if it was rubish!

On 8 May 2010 at 1:11pm theintrepidfox wrote:

So Jj, how do you work out the £30 then? The only people knowing that amount are Shanaz employees. If that's the case, just shows your true attitude and incompetence of decent customer service. Twat.