Lewes Forum thread

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Sussex Stationers, Lewes branch

On 17 Mar 2008 at 6:40am FA wrote:

Has anyone else bought stuff from there in Febuary by debit/credit card only to find that they've taken the money FIVE times out of their bank ???
I asked for an explanation and all i got was "it's a computer error....you should get your money back sometime next week"
I know of at least two other people who have had this done to them....one was in mid Feb and they still haven't got their money back.
I'm going up there today and i'm going to remove �150 of books...just for a few weeks. I'm sure i can explain that it's a "computer error"
Theiving b*****ds

On 17 Mar 2008 at 7:08am Lauren wrote:

You've now worried me as i've purchased several times from there over the last 4 months and only scanned my statements. Will be checking them thoroughly today. Thanks

On 17 Mar 2008 at 9:05am Lord Pike wrote:

How else do you think they can afford to sell the books for such low prices

?
Seriously, I work in the book trade and they've driven lots of good booksellers out of business. Their prices are good, but they carry a much smaller range than real bookshops and won't order titles for customers unless they have them in their warehouse. Also the staff know bugger all about books.
They make their money through a combination of getting low overheads on the shop sites, selling overpriced stationery and buying in bulk from publishers, who give them up to 70% discount on the cover price. And charging people several times over!
They were bought by Easons, an Irish bookshop chain, two or three years ago.

On 25 Mar 2008 at 11:16am Anonymous wrote:

Check your statements; I had payments 5 payments taken out in MAR but I have not been in there this month!!! Luckily the bank have re-imbursed the money but are treating it as Fraud. It is hassle; but we had to have all cards cancelled so as no more payments could be taken.

On 27 Mar 2008 at 9:18pm lemonysnickett wrote:

The same 5 times thing has happened to me. Adds up to a lot when that happens. They say it'll be sorted by the end of the week. I sincerely hope so.

On 28 Mar 2008 at 4:54am FA wrote:

They said that to me nearly 2 weeks ago. There are loads of people being stung like this.
I phoned the head office and they agreed....rather reluctuntly, to give me the outstanding amount back in cash, which they did.