Lewes Forum thread

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Lewes Forum New message

PTS MOVING ON

On 19 Sep 2013 at 4:06pm lewes plumber wrote:

I hear PTS are moving out of Lewes this year as there tenancy is up on the premises, can anyone confirm, not that i'm overly sad as the service has gone down hill of late.
But wonder who will fill the vacancy ? Maybe Chandlers will move in and become a dedicated plumbers merchant or someone like HBS yuk horrible thought.

On 19 Sep 2013 at 4:23pm Tradesman wrote:

That's bad. There'll be no trade electrical or plumbing supplies in Lewes then.

On 19 Sep 2013 at 4:42pm Soap dodging Eco loon wrote:

They used to be very good.What a shame.Allways helpfull to the layman and amature DIYEr.

On 19 Sep 2013 at 6:05pm Tradesman 2 wrote:

Tradesman there is an electrical supplier EFT Electrial near aldi

On 19 Sep 2013 at 7:48pm Jack of all wrote:

We need a Wickes in town

On 19 Sep 2013 at 10:57pm KENDO CASTER wrote:

I use EFT for all my electrical needs, good service.
Its up the road right next door to Aldi.

On 20 Sep 2013 at 12:25pm Dominic Pts Lewes wrote:

Good afternoon all.
I was very surprised to hear about us closing down or moving on. For some of you you're be sad to hear we are staying put for the moment. It's a shame that some of you out there feel our service has dropped of late. Pts lewes has always tried to bring personal service to the forefront and we are only human. We will make mistakes and external factors will let us down of which sadly spills onto you the customer. I do like to think that we always go out of our way to resolve any issues as soon as we can and are happy to run small items out in our van at most times of the day to help you all out when you don't want to loose that vital parking space we all crave for. We have always admitted that we aren't the best on some prices and we have never tried to win 100% of your business as we strongly believe in everyone should have a slice. Chandlers and Screwfix and even Homebase as well as us will all play their part, none of us are any better or worse than each other and I personally will never claim we are the best in all areas. My main upset to this forum post is about our service dropping of late. I can only ask if anyone has a concern then come and speak to me face to face as I'm here most days during the week, we then can have a good chat to resolve our flaws. As I say we are not perfect and we must never assume that we are but unless you fine people tell us, we can't improve. I apologise to anyone, trade or DIY if anyone feels that our service has slipped, although not an excuse, we have had personal set backs on too many occasions but as I said it's not an excuse so from now on we will try even harder. Don't forget, please feel free to speak to me anytime, you will be all welcome.
Kind regards to all customers and all other business's

On 20 Sep 2013 at 12:36pm Deelite 2 wrote:

I've always been more than pleased with your service and would hate for Lewes to loose PTS.

On 20 Sep 2013 at 12:44pm MR DEMONTFORD wrote:

I have always had brilliant service from PTS Lewes and have received very good technical advice on more than one occasion! Maybe Lewes Plumber has been rubbing them up the wrong way and they are trying to tell him something??