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O2 Again

On 8 Jul 2010 at 2:13pm Old Cynic wrote:

No 02 network again is it just me? Does anyone have a contact number for them as I cant find onw on their website
Ta!

On 8 Jul 2010 at 2:21pm MC wrote:

2302 from an O2 phone.
All fine in Brighton.
:-)

On 8 Jul 2010 at 4:18pm Old Cynic wrote:

Cheers!

On 8 Jul 2010 at 4:27pm Rookie wrote:

I'm with 02. No problems for me anywhere in town today.

On 8 Jul 2010 at 4:58pm jrsussex wrote:

I used to use O2 but had a variety of problems with them on service, accounts etc. Every time I contacted them to sort problems out it took forever to get through and when I did they always said they had no record of previous calls so I had to start from the beginning each time. All in all a truly nightmare experience.
I noted that if, when contacting them, you press the buttons to indicate you wanted to buy a mobile or purchase some other product you were answered fairly quickly but if you pressed the problem/complaint button you would wait forever for an answer. The record was, which I did just to see how long they would keep me waiting, 38 minutes at which point I hung up without having been answered. I cancelled the contract, they then threatened court action against me but my records of poor service and incorrect billing made them back down. I would go back to smoke signals before I would ever use them again.

On 8 Jul 2010 at 6:11pm Rookie wrote:

Funny isn't it? My family and I have used all the different networks over the years. I have found that 02 has been the best for me. Virgin wasn't bad. Vodafone and Orange were pretty hopeless. 3 was a disaster.

On 8 Jul 2010 at 9:20pm Old cynic wrote:

It turns out my phone was having a thrombo and like a muppet I just needed to switch off and on again! Hey presto a signal- so thanks to Mike on the 02 helpline who didn't laff at the old fart struggling with technology!!!!