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No sound on my DVD. Help!

 
 
On 31 Dec 2008 at 12:56pm zola wrote:
I have just received a Creature Comforts DVD I bought from Amazon.
I just LOVE them....
I don't have a DVD player,but I can play them on my lappy.
Got the picture,but no sound....
Played it through Windows Media player.
Any ideas??
Make it simple....
 
 
On 31 Dec 2008 at 1:12pm Lopster wrote:
is sound working at all - ie You tube - if not trusty reboot after FIRST checking bottom RH corner speaker icon for "mute" (obvious Iknow but easily overlooked) - then check do other DVDs work?
 
 
On 31 Dec 2008 at 1:23pm zola wrote:
Just checked You Tube.That's ok.
And tried playing other DVD's,and have the same problem....
I know a bit,just not enough it seems....
Do you think it will play on her 'normal' DVD player?
This DVD is for my Mum,I was just checking it before I gave it to her.
I bought her a shrink wrapped DVD for Chistmas,Take That in concert,and didn't realise it was a Blue Ray.
That wouldn't work on her DVD player either....
Can't take it back cos she took the wrapping off.I'm not having a lot of luck buying DVD's....
So it seems it may be something to do with my lappy.
I have a techie friend,I will ask him....
 
 
On 31 Dec 2008 at 2:20pm Andrew Richardson wrote:
Could be an issue with your sound drivers or Windows Media Player itself. You could try downloading some other software DVD player to eliminate whether it's WMP or something else.
 
 
On 31 Dec 2008 at 2:57pm Zola wrote:
I have just posted the error code which is C00D11B1 to Windows helpdesk.Am waiting for a reply.
With Windows,I just get a blank unplayable page,but at least I got an error code....
It does play with Real Player,but with no sound.
This is annoying cos I just gave away my DVD player,as I thought I could play DVD's on my lappy.
Thanks for your help.I am determined to get to the bottom of this one!
 
 
On 31 Dec 2008 at 3:53pm THEINTREPIDFOX wrote:
Try h t t p : // drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
Close Windows Media Player
Click 'Upgrade' then 'Upgrade' again when prompted.
Try playing the DVD again
It seems to be a Digital Rights or Codec issue although the error code points towards rights. You can always call Microsoft on 0870 601 0100 (Mo-Fr 8 to 6 I think excl BH) and select Consumer Support. If you got Windows Media Player through Windows Update they have to support it even if they say you got an OEM Windows version. They tend to fob people off but insist that you got Windows Media Player through Windows Update so it's their call to sort it.
 
 
On 31 Dec 2008 at 4:10pm THEINTREPIDFOX wrote:
There's one more simple thing you can try if the above doesn't work. Let me know. You got my number.
 
 
On 1 Jan 2009 at 12:20pm zola wrote:
Sorted. Thanx.
 
 
On 1 Jan 2009 at 2:02pm FA wrote:
What did you do Zola....my daughters new laptop has the same problem
x
 
 
On 1 Jan 2009 at 2:28pm zola wrote:
My techie friend came up and put something on it with a DVD....
I can't give his name on here...
Come into chat and I will give you his phone number if you want.
You can ring him for a chat.
 
 
On 1 Jan 2009 at 8:57pm zola wrote:
Put Powerlink DVD in Google,and find the free download.
It is a 30 day free trial.
It will work until you find something else...
My friend put it on my lappy last night and I now have a working DVD player.
 
 
On 2 Jan 2009 at 7:09am FA wrote:
Thanks zola


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