On 8 Feb 2017 at 7:49pm Shopper wrote:
If I was the manager of this place I would be embarrassed!
Went in this morning to collect a few things before work, woman at the till didn't even look up from the video on her phone to serve me, she didn't even stop the video. Not exactly rushed off her feet, she couldn't manage a smile or any conversation and there was no gratitude upon leaving!
I was made to feel like I was disturbing her "me" time.
In desperate need of some customer service needs here.
Not for my benefit as I will not be using the store again.
On 8 Feb 2017 at 8:22pm Marco wrote:
Agree with you, she's always like that, and she's the owner. I usually apologise for disturbing her conversation, but she doesn't get the irony.
On 8 Feb 2017 at 8:40pm Miss Scarlett wrote:
Uuuummmm have to say i agree, raj is lovely always welcoming and polite but the lady can be very off. Doesn't matter though, they have a bit of a monopoly there .
On 8 Feb 2017 at 8:42pm Busty bar maid wrote:
She is actually posting on this forum. Name? Pedro. I know I couldn't believe it when I coped a view of her screen when she went for a packet of King size rizla.
On 8 Feb 2017 at 10:08pm Agreed wrote:
Always has been, and she always will be
On 9 Feb 2017 at 7:09am Menthal wrote:
It's a shame because all the other staff are really great. If you fancy a change of scene, try the miserable, rude old fella who owns the landport shop. Always makes you feel like you've ruined his day by actually having the cheek to buy something
On 9 Feb 2017 at 7:15am Tweet me quick wrote:
Rejoice at the joys of shopping in Lewes, Such a great retail experience !
On 9 Feb 2017 at 8:00am Landporter wrote:
@ menthal, totally agree, both Mrs and Mr Patel are among the rudest people I've ever met. Sunny, however, is up there with the best of them, top guy.
On 9 Feb 2017 at 10:03am Cynic wrote:
Another successful local business smeared. Leave it out. The little shops certainly don't need that in their constant fight for survival against the supermarkets.
On 9 Feb 2017 at 10:24am Cynic 2 wrote:
Where all the racist pigs on this forum when you need them. Good opportunity to express your selves here.... Bit shy now are we?
On 9 Feb 2017 at 10:50am Red Leicester wrote:
I don't think Mrs Patel's heart is in it and I would imagine that she's bored. She's a qualified pharmacist, I believe, and doesn't seem to share Raj's enthusiasm for running the family business. She seems to have good days and bad days, but often appears very distracted - I have learned to count my change afterwards. But the shop as a whole is very good and I try and use it in preference to the big supermarkets.
On 9 Feb 2017 at 11:10am Would you rather be wrote:
Mrs Patel in charge of her own destiny OR - behind a till in Tesco parroting the greeting/farewell/clubcard? ad nauseam for the min. wage. Leave the jolly patter to Barbers and Bookies.
On 9 Feb 2017 at 11:30am Bert wrote:
I use Leicester Road Stores every day of the week.
A smashing shop with lovely always helpful, chatty and polite staff.
Some massive snobs inhabit this forum but no surprise this is Lewes with it's over abundance of uptheirownbottoms.
What a sad spiteful life you must have if you need to come on here, insult a good local business and then flounce off never to darken their door again.
You won't be missed.
On 9 Feb 2017 at 12:54pm Completely agree wrote:
This lady is always on the phone. Completely uninterested in customers and not at all helpful. It's such a shame as. Like others have said, Raj is completely the opposite.
People here are mentioning lewes forum snobbery. Not sure that expecting polite and courteous serbice in a shop is the behaviour of a snob but purely expecting mutual respect from another person and appreciation that people are choosing to use and support local shops.
On 9 Feb 2017 at 1:37pm GirlAboutTahn wrote:
I wouldn't go as far as to say in desperate need of customer service but yes she could do with being a bit more attentive. But not a good enough reason to not shop in this brilliant place - they never fail to amaze me how they manage to have all the things in I could ever need in such a small space. And best croissants I've had outside of France on a weekend. Seriously good.
On 9 Feb 2017 at 3:27pm Old Codger wrote:
I thought the shop was run by Mr and Mrs Ford?
On 9 Feb 2017 at 7:13pm @Shedeservesit wrote:
What a massive lie from an excuse for a man
On 10 Feb 2017 at 9:23am Blatant Liar wrote:
What part isn't true?
She's certainly a salad dodger
On 10 Feb 2017 at 9:30am notforthelikesofus wrote:
There are some terrible comments on here about some hard working and valuable members of our community we all have our foibles but Dolly and Raj run a fantastic small business and seem to be very successful and in that type of industry hard work and attention to customers needs are paramount. They are open to suggestions about stock and have acted on this, personally I couldn't think of a better local all in one than theirs. They make an effort to provide work to local people and are a hub of the West End community.
This is exactly the type of business and owners who the pretentious Viva Lewes types should be celebrating rather than another over privileged antiques, pottery or rare book dealer.
On 10 Feb 2017 at 9:53am Bert wrote:
Perfectly put - well said
On 10 Feb 2017 at 3:50pm Arkwright wrote:
So sad to hear such nasty and vindictive bile towards such a wonderful community asset. Shame on you.
On 10 Feb 2017 at 11:10pm Local wrote:
West End community? Never heard the top of the town called that before...
On 12 Feb 2017 at 4:12pm Old Timer wrote:
It hadn't been used for ages
The laundrette was called the West End Laundrette
Sounds very pretentious now I know. The dfls love that sort of cr@p though
On 9 Feb 2018 at 12:45pm Maybenot wrote:
I went into the shop last week and Dolly charged me 50p surcharge for paying by card ad it was under £5. That has been illegal since last month!
On 4 Apr 2018 at 7:22pm Lewes111 wrote:
I think your all looking far to into someoneís personal life. Smearing over the internet is cowardly and just shows how little lives you all have to be discussing so in depth a lady who has done you no wrong except maybe not beaming at you when you enter the store. Iím sure the feeling is mutual