Lewes Forum thread

Go on, tell 'em what you think

Lewes Forum New message

Hairdresser

On 25 Nov 2016 at 8:28pm Mrs mop wrote:

Can I just say how upset I am with browns the hairdressers .A little elderly lady called Flo goes and has her haircut every six weeks and have always charged her 12 pound this week they charged her 20 pound .she is 94 and is very upset by it all .

On 25 Nov 2016 at 11:29pm Noname wrote:

How mean , did they explain the increased cost ? If not maybe you should go and speak to them about it

On 26 Nov 2016 at 12:37am Lopster wrote:

Seems unfair, to much of this about today it would appear...
Discuss....I'm a bit of a tool, btw

On 26 Nov 2016 at 11:17am annette from browns wrote:

Hi Mrs Mop
Thank you for review of us on the Lewes forum.Flo does come in to us regularly and we do only charge her �12. she had a new stylist who was unaware that we charge Flo less because of the time taken. If you could pop in we would happily refund her money as it was an error on our part, to which we have just been made aware of via this forum.
thank you again
Annette

On 26 Nov 2016 at 12:35pm Lou wrote:

It seem's the misunderstanding has been rectified and was just an innocent mistake . Maybe Mrs Mop, although trying to be helpful , has learnt that in future it's probably a better idea to speak directly to the source of the 'query' before potentially muddying a local honest company on a public forum ?

On 26 Nov 2016 at 12:49pm Hot lips wrote:

Well done Annette. Good to see community spirit alive and well...

On 26 Nov 2016 at 1:40pm Barber wrote:

Lou, I think this is a better testimonial to what a decent place Browns is. Mistake pointed out, mistake explained and put right. What more could anyonr ask.

On 26 Nov 2016 at 8:15pm Frankfurtersausage wrote:

I wonder Mrs Mop, if your time spent typing the original post would have been put to better use just calling Browns and explaining the situation ?

On 26 Nov 2016 at 9:43pm Lopster wrote:

Choose your own moniker "Lopster" above...
Nice to see the juveniles out to play - if you think I'm "a bit of a tool" then tell me, don't try and be smart (on someone else's thread), you clearly aren't able

On 27 Nov 2016 at 12:20pm Reality wrote:

Stop putting this kind of S*** on the forum & deal with the shop/store/hairdresser in question or are you too weak to address a problem person to person. It would've been quicker to have picked up the phone & spoken to Browns rather than post on here. Your attempt to smear a perfectly good business looks really rather pointless. Well done Annette for addressing the problem, good honest independent business the likes of which Lewes is blessed to have

On 5 Dec 2016 at 10:41pm Mop wrote:

I'm sorry Annette it's only what I was told Flo didn't understand she is deaf and blind .she gets a bit confused but thanks again . I will get one of her relatives to pop in thanks again .