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Cuilfail Cars

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On 7 Aug 2015 at 1:37pm Proud Bumpkin wrote:
Having just taken a test drive in one of their motors, I'm keen to know about any history you have with Cuilfail Cars on the malling road. Have you bought from them at all? What were they like? Customer service? Aftercare etc? Thanks
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On 7 Aug 2015 at 1:59pm Passing By wrote:
I have never bought from them but i have heard a mix bag of reviewes. SOme cant reccommend them enough and others who have said steer clear. It will really depend on the car and if it develops any faults as to who has had a good experiance or not
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On 7 Aug 2015 at 8:42pm Bongo wrote:
That fact that they have been there for about 7 or 8 years should tell you something. If he was selling duff motors, he wouldn't be in business for long.
Make sure you really haggle hard.
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On 7 Aug 2015 at 9:24pm Unhappy wrote:
I brought a car from there and after 6 months four major things went wrong with it. Never again will I be buying a car from this garage.
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On 7 Aug 2015 at 10:36pm bob wrote:
Unhappy what was wrong with it
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On 8 Aug 2015 at 7:23am sceptic wrote:
Stop whinging, at the end of the day you get what you pay for. They are a business run by two very nice chaps and not a charity. They are open to haggle and always give a warranty that you should read before you buy. I purchased a Daewoo from them many years back, I took it back after a couple of months as the clutch was slipping, they had it repaired under the warranty and it gave me trouble free motoring right up to when I sold it again. There is a saying buyer beware, but I am certain that these two guys are genuine.
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On 8 Aug 2015 at 7:58am Ben wrote:
You can't judge a garage on what goes wrong with the used motor you buy from them. It's how they deal with you when things do go wrong that determines the reputation.
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On 8 Aug 2015 at 3:22pm Sarah wrote:
Don't touch that garage with a barge pole. I bought a car from him which broke down and had numerous things wrong with it within days of purchase. When I went back to him (for the 4th? 5? Time complaining) he was on the phone and I could hear a woman screeching down the phone at home that had broken down on a motorway and he was promising her a tow tuck.
I had my MOT today (I got a refund from Cuifail after I threatened to take him to the small claims court) with a different car (from the garage in Hassocks, really recommend them) and the guy was talking about him and said he regularly hears bad things about the Cuifail garage.
Don't do it!
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On 8 Aug 2015 at 3:28pm sceptic wrote:
God! I bet your husband thinks your a bundle of laughs. Garages stay clear of Sarah. Ha Ha.
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On 8 Aug 2015 at 8:51pm bastian wrote:
Skeptic, some car dealers are not all they are cracked up to be-I'm sure if Sarah had bought privately and paid less this could be expected, but if you buy form a car dealer you should expect some reasurance for the extra price you pay.
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On 10 Aug 2015 at 10:20pm mickyboy wrote:
you buy from a trader you are protected in law, you buy from a private seller caveat emptor
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On 10 Aug 2015 at 10:50pm Unhappy wrote:
Gearbox, drive shaft, exhaust, brake pads (which I excepted as wear) Ended up threatening him with trading standards and small claim court! Cost me nearly 600 on had car for 6 months warranty had just run out. He did give me 150 back but had to give receipts for work and wait about a week then I had to chase. He is connect to Lewes garage on Malling who are just as doggie and charge you double the price for parts and fitting. Stay well clear of them both. And the female who answers the phone hasn't a clue trying to tell me gear box and exhaust are one part. I know I'm female but even I know that's not correct. Couldn't even get the gear box number correct or find a gearbox for my vehicle. Fun I found one within 5 mins of looking. Stay well clear of them both!
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On 22 Oct 2015 at 12:57pm Happy customer wrote:
I've been a happy repeat customer at both Cufail and the garage and know of many others. Neither business would have lasted over the years if they didn't provide a good service. If you are unlucky to have something go wrong that's the peace of mind a guarantee gives. It's tough enough having a business in this economic climate and We need to support our local trades or face loosing them altogether.


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