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Best and worst customer service

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On 24 Feb 2018 at 12:29pm Mary Portarse wrote:
Suggestions and recognition for the best and worst customer service in our local shops for local people:
Best- the two lovely ladies on reception at the leisure centre and the manager at The Red Cross charity shop.
Worst- Ringmer Bakery
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On 24 Feb 2018 at 12:46pm Tubbs wrote:
Are you local? Leave the special things alone. My insides are all wrong you know.
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On 24 Feb 2018 at 4:13pm Geoff Paddle wrote:
I used to love the Newsagent which was by the War Memorial. There was a guy there who refused to do the photocopying for you as the machine gave off dodgy rays!
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On 24 Feb 2018 at 4:51pm Earl of Lewess wrote:
The worst customer service used to be the BP garage, but they seem to have got a bit better. I haven't seen the surly older woman for a while. Dolly at Leicester Road has her grumpy moments, but I can't say I blame her with some of the people she gets.
The best customer service used to be in the art materials shop on Station Road. It's such a pity that they closed - a victim of the roadworks' effect on trade, I think.
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On 24 Feb 2018 at 6:25pm Self Service wrote:
Best: Those wonderful people behind the counter at St.Anne's Pharmacy and the Pet Shop in Malling Street
Worst: Boots. What an utter shambles.
'Spose that's the difference between a friendly local service and a predatory, asset stripping, American conglomerate.
p.s.....that's before I've mentioned my experiences of train travel.
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On 24 Feb 2018 at 6:29pm Katy wrote:
Another vote for St Anne’s pharmacy - always helpful and pleasant.
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On 24 Feb 2018 at 6:55pm Eric C wrote:
Aldi. Appalling service. Closing checkouts when busy.
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On 24 Feb 2018 at 8:34pm Kingping wrote:
Best- argos
Worst- 2 lasts at leisure centre, not 1 brain cell between them.
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On 24 Feb 2018 at 8:35pm Kingping wrote:
*ladies
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On 24 Feb 2018 at 8:43pm Just me wrote:
BP garage people are the worst.
They start off quite chipper and then end up all sulky Sue. I was in there the other day and this girl behind the till couldn’t have been any moodier if she tried.
Best is probably the woman in the pharmacy opposite St. Andrews surgery
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On 24 Feb 2018 at 9:28pm endoftheouse wrote:
Worst.I sat inside the Bus Station waiting room on Friday awaiting my bus and the foul language that was being used in the downstairs serving area/kitchen was disgusting.Swearing all the time, tales of their drug use and seeing one of the staff dipping his fingers and licking them whilst carrying the food to and from from the upstairs venue will stop me buying any food from them. The female on duty that day played no part in the behaviour I witnessed. Best. Lewes High Street Dental Practice. I alwaye leave there with a smile.
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On 24 Feb 2018 at 9:38pm Belle wrote:
Worst: the woman in the tiny antique shop on Cliffe High st
: the woman in the antique shop on the bridge
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On 24 Feb 2018 at 9:43pm Dexter wrote:
Worst: Boots pharmacy. Just awful
Best: Crumbs
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On 24 Feb 2018 at 10:02pm Agreed wrote:
Yes the lady in crumbs is brilliant. Such a nice decent person. This is how it should be done. The woman in the vets constantly up selling really annoys me.
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On 24 Feb 2018 at 10:33pm gregory wrote:
worst - mad cliffe antiques shop lady with all the fur coats and chocolate shop lady in riverside.
best - st annes pharmacy
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On 24 Feb 2018 at 10:56pm Shopman wrote:
Bunces could always be relied on for brilliantly bad service. Much better now but in a way I miss it.
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On 24 Feb 2018 at 11:15pm Irish hussar wrote:
@end of house.
Glad to hear my niece was no part of what you witnessed at the bus station ,being the female on duty.
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On 25 Feb 2018 at 8:05am Blatant Liar wrote:
The worst has to be smoketronic, selling a defective item and then refusing the replace or refund. Also not shy to have a good old argument over their legal responsibility to do so. Let's put it this way, 20 minutes arguing with me and the item was replaced, really unpleasant experience avoid the place.
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On 25 Feb 2018 at 8:40am Fentanyl 50 mg wrote:
Boots is a preditory EU company registered in Luxembourg.
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On 25 Feb 2018 at 10:22am Dexter wrote:
Is that a bit of anti EU nonsence about Boots there? You are right about them being a preditory company but they are not European, they are American.
They are Walgreens Boots Alliance, Inc. based in Illanois, USA.
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On 25 Feb 2018 at 11:31am These boots were made wrote:
for walking - in Illinois. Or walkin' back to Georgia.
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On 25 Feb 2018 at 11:54am Annette Curtin-Twitcher wrote:
Worst:
Boots - several customers waiting to be served at the pharmacy counter, while no fewer than 4 staff were chatting and laughing in the pharmacy itself
Waterstones - staff stopping halfway through ringing up your books to attend to customers wanting some more milk for their coffee or another cupcake and often rude and offhand when asked for assistance (other branches of Waterstones seem to offer a very good service)
Best: St Anne's pharmacy and Ringmer pet shop. Unfailingly pleasant and helpful. Ringmer cafe staff are also very efficient and friendly - maybe Ringmer is just full of nice people.
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On 25 Feb 2018 at 1:06pm Shopper wrote:
@EarlofLewes The art shop in Station Street was called TashTori and yes they did close in that location (because their lease was up) but they re-located to Riverside - upstairs almost simultaneously and continue to trade from there...
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On 25 Feb 2018 at 6:44pm Billy Bull wrote:
Worst for me is Fuego Lounge which is unfathomably busy considering the wait you can have even for a simple coffee, the bizarre ordering system that let's them keep staff numbers and skills low, and the quality of the food. Been twice, never again.

Best is Reeves. Always fantastic.
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On 26 Feb 2018 at 7:39am Yaris wrote:
Best: Lovely helpful chap at flomars reception. Worst; grumpy sweet seller in riverside.
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On 26 Feb 2018 at 10:58am Aygo wrote:
Where you guys have advised - thank you one and all


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