Lewes Forum thread

Go on, tell 'em what you think

Lewes Forum New message

BT broadband issue HELP
5
 
On 1 Dec 2017 at 2:42pm Karen wrote:
My broadband drops out during heavy rain, just for a minute or so but it is really annoying. Everytime the rain intensity increases it drops out again. Any ideas why? I am loathe to call the helpdesk as they will send an engineer, charge me £200 and not find the fault!
8
1
On 1 Dec 2017 at 3:26pm Earl of Lewess wrote:
It sounds as if the line to your house isn't properly insulated. An engineer needs to probably put in a new junction box and line. Can you check the phone too to see if there are any clicks and crackles when it rains?
11
2
On 1 Dec 2017 at 4:39pm Billy wrote:
Karen, why would you have to pay BT for an engineer?
My Broadband kept dropping out last year. Countless calls to the BT helpdesk in India and observations from them, such as "the fault is in the exchange", "you are using too many devices", "you need to change the channel" and nothing improved.
Eventually I wrote in my own handwriting and addressed it to the BT Chairman. In my letter, I explained it was easier to write instead of sending an email.
An Engineer came out 3 days later, found a fault and problen fixed.
4
5
On 1 Dec 2017 at 7:39pm Lopster wrote:
Tweet them - response is immediate (relatively) and few corporates appreciate a shirt storm on a public forum...
7
1
On 1 Dec 2017 at 10:39pm Mark wrote:
I had this problem with BT. No phone or broadband when it rained. They said that they'd send an engineer and I would have to pay £180 if the fault was with my equipment. Clearly it wasn't. It doesn't rain in the house. Fault was about 100m away at a pole. Fixed for free. Hope you're as lucky.
6
2
On 2 Dec 2017 at 7:13am Brian wrote:
I had a similar issue and they sent an engineer. He found corrosion in a box which despite being inside the house they didn’t charge to replace.
4
5
On 2 Dec 2017 at 7:29am Big man wrote:
Stoped using b.t 1 because call centre was over seas
3
2
On 2 Dec 2017 at 1:55pm Mark wrote:
Big Man doesn't like dealing with darkies.


29 posts left

Your response


You must now log in (or register) to post
Click here to add a link »
Smile
Smile Wink Sad Confused Kiss Favourite Fishing Devil Cool

terms

Post response

Lewes Forum

Andy Irvine, Lewes Saturday Folk Club @ The Elephant and Castle
Andy Irvine, Lewes Saturday Folk Club
Fruitful Soundsystem at The Depot @ Depot cinema
Fruitful Soundsystem at The Depot
The Quiet Girl 12A @ Depot cinema
The Quiet Girl 12A
The Quiet Girl 12A @ Depot cinema
The Quiet Girl 12A
The Quiet Girl 12A @ Depot cinema
The Quiet Girl 12A
The Quiet Girl 12A @ Depot cinema
The Quiet Girl 12A
The Quiet Girl 12A @ Depot cinema
The Quiet Girl 12A
The Quiet Girl 12A @ Depot cinema
The Quiet Girl 12A
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
Downton Abbey A New Era PG @ Depot cinema
Downton Abbey A New Era PG
The Drovers Wife 15 @ Depot cinema
The Drovers Wife 15
ROH Swan Lake 12A @ Depot cinema
ROH Swan Lake 12A
ROH Swan Lake 12A @ Depot cinema
ROH Swan Lake 12A
The Unbearable Weight Of Massive Talent 15 @ Depot cinema
The Unbearable Weight Of Massive Talent 15
Vortex 15 @ Depot cinema
Vortex 15
Vortex 15 @ Depot cinema
Vortex 15
Vortex 15 @ Depot cinema
Vortex 15
Vortex 15 @ Depot cinema
Vortex 15
Vortex 15 @ Depot cinema
Vortex 15
Vortex 15 @ Depot cinema
Vortex 15
Vortex 15 @ Depot cinema
Vortex 15
Vortex 15 @ Depot cinema
Vortex 15
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
Benediction 12A @ Depot cinema
Benediction 12A
The Innocents 15 @ Depot cinema
The Innocents 15
The Innocents 15 @ Depot cinema
The Innocents 15
The Innocents 15 @ Depot cinema
The Innocents 15
The Innocents 15 @ Depot cinema
The Innocents 15
The Innocents 15 @ Depot cinema
The Innocents 15
The Innocents 15 @ Depot cinema
The Innocents 15
The Innocents 15 @ Depot cinema
The Innocents 15
Coco PG @ Depot cinema
Coco PG
Coco PG @ Depot cinema
Coco PG
Coco PG @ Depot cinema
Coco PG
Coco PG @ Depot cinema
Coco PG
Brighton Festival Intimate Lighting PG @ Depot cinema
Brighton Festival Intimate Lighting PG
South Sir Ernest Shackletons Glorious Epic of the Antarctic U @ Depot cinema
South Sir Ernest Shackletons Glorious Epic of the Antarctic U
South Sir Ernest Shackletons Glorious Epic of the Antarctic U @ Depot cinema
South Sir Ernest Shackletons Glorious Epic of the Antarctic U
Who Killed the KLF 15 @ Depot cinema
Who Killed the KLF 15
Room 15 @ Depot cinema
Room 15
The Wicker Man 15 @ Depot cinema
The Wicker Man 15
NT Live Straight Line Crazy 12A @ Depot cinema
NT Live Straight Line Crazy 12A

 

Keere Street Lewes 49:132
Keere Street Lewes

WHAT'S ON
Add your Event
LAST POST
Sloanes - very much a Browns type brasserie, all day drinks and food. We’ll conceived, but woefully managed and underfunded.... more
QUOTE OF THE MOMENT
Those who expect to reap the blessings of freedom must, like men, undergo the fatigue of supporting it.
Thomas Paine
LEWES JOBS

Job search


Advertise a Job
for £10
Upload your CV